JACKSONVILLE, Fla. -- The On Your Side team is hard at work before the New Year, getting answers and providing direction for you.
Georgia, of Jacksonville, said she is having an issue with a local company that specializes in making custom dentures. Georgia said she had paid in full, up front, for a set of dentures and she has not gotten them.
The On Your Side team recommends she continue calling the denture company and calmly explain the issue. It might also be a good idea to visit the place and speak to someone in person. If you find yourself in a similar situation, it might also be a good idea to keep a detailed record of documents you signed and of the work that was done to you.
Lastly, call the Florida Division of Consumer Services with your specific complaint. They can be 1-800-435-7352 or by going to 800helpfla.com.
Ge, of Duval County, told FCN a local auto repair shop is keeping her car until $1,200 is paid. Ge also mentioned a slew of other issues related to the work of the car. Ge, here is what you might want to do:
-Contact the Florida Division of Consumer Services at 1-800-435-7352 or go to 800helpfla.com.
-You may also want to contact the Better Business Bureau at 904.721.2288
-Also, it would be a good idea to keep a detailed record of anything you signed and the work that was done.
First Coast News