General Motors headquarters in Detroit.(Photo: Paul Sancya, AP)
WARREN, Mich. (AP) - General Motors Co. says a new supercomputing data center and a fledgling shift to bring software development in-house should help it limit the size of future safety recalls.
The Detroit automaker, which formally opened the giant data storage center in suburban Warren, Mich., on Monday, said the changes are examples of how it is moving faster to cut costs and serve its customers better by bringing more computer technology inside the company.
In the past, GM's regional operations tracked problems by themselves, sometimes without communicating with other regions, even though many of its cars are now sold worldwide. Engineers in one region would check a problem part, but it wasn't studied worldwide, at least not at the early stages.
Now, with new software developed by GM's so-called innovation centers and the data storage, problems are spotted quickly when they crop up across the globe, and they're assigned to the right engineer who can work with parts makers to fix the problem faster, said Randy Mott, the company's chief information officer.