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Flight from Florida diverted, passengers aren't told

7:42 PM, Jan 10, 2014   |    comments
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TULSA -- Dozens of travelers ended up in Tulsa early Friday morning when their plane was diverted from Springfield, Mo. due to weather and they've faced repeated roadblocks since arriving.

Several of the Allegiant Air passengers spoke with 2NEWS, telling us when they landed at Tulsa International Airport the flight attendant welcomed them to Springfield, only to find out they were in Tulsa when they deplaned.

"The only thing we were told is 'Welcome to Springfield, Mo.," said Amy Arbuckle.

She and her daughter say Allegiant Airlines left them stranded at the airport in the dark.

After departing Punta Gorda, Fla. en route to Springfield, the plane was diverted to Tulsa, but passengers say they were never told.

"We knew we were not in Springfield and people turned on phones and GPS said we were in Tulsa," said Arbuckle.

Airport officials say the plane was diverted because of bad weather in Springfield but passengers say their foggy landing in Tulsa wasn't any better.

"The plane started to descend and next thing we know we're going straight up and we descend again," said Arbuckle.  "Next thing we know we're going down fast at rapid pace and we hit pavement and we hear screeching tires, and eventually they brought the plane to a stop."

In addition to the diversion, mechanical problems and new aviation rules forced the plane to remain grounded and left passengers stranded.

A spokesperson with Allegiant says the airline is transporting the remaining passengers to Springfield via bus and the company will refund all money.


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