JACKSONVILLE, Fla. -- Virtual education is the wave of the future, but a Southside mother is virtually frustrated with her experience. She thought her son was enrolled for online instruction, but wasn't.
Oksana Henn moved to Jacksonville this summer from Denver and enrolled her 12 year-old son, Justin, into Duval's Virtual Instruction Academy. She says a counselor told her on the phone that everything was fine.
Even though there is a requirement that for a student to eligible for online instruction, he or she must have attended a Florida school the previous year, Henn said she was told her son was granted a waiver.
"I heard a lot of good things about them (virtual schools), like you can advance faster," said Henn, who believed everything was a go.
Her son so far has missed nearly three weeks of school after learning on Wednesday he was not eligible partly because he had not previously attended a Florida school.
Henn says her frustration was from not getting direct answers and timely responses to her emails and phone calls.
"Nobody called me when I called," said Henn, who noted she took her son to a local middle school on the first day of school to cover her bases. She says the school's registrar said her son was in the system as a virtual student.
District spokesperson Jill Johnson could not speak to who said what to whom, noting both Duval County and the State of Florida virtual schools require students have attended a Florida school to be eligible.
Henn says somehow there was a digital disconnect because she thought everything was fine.
Her option now is to enroll her son into a local middle school, which is something she really did not want to do.
First Coast News