JACKSONVILLE, Fla. -- Jeff Hirshberg, 66, is still trying to recover from Wednesday. That's when he said his wallet was stolen.
"Which means my credit cards, drivers license (are somewhere)," said Hirshberg.
Janice Hirshberg, 65, his wife and a retired attorney, said the experience has turned their lives upside down.
The Hirshbergs said it began with a trip to their Baymeadows bank where they withdrew several hundred dollars. Somewhere between the bank and home, they became the victim of a crime.
"He could have had his pocket picked," said Hirshberg, "I don't know."
They've filed a police report and notified the bank and their credit card companies, but now they're afraid.
"You don't feel safe anymore," she said.
They're afraid for not just their safety, but there's a real possibility that they could become victims of identity theft.
"My biggest concern is getting all of my personal information back," he said.
They now subscribe to a service that monitors their identity, but they also know that ID theft is a real crime. While it seems victimless, it is not. They are doing whatever it takes to protect their name.
"Restoring our name," said Hirshberg, "I want to restore our name."
When we met them, they were going to the DMV for a new license to start the process, even if he never recovers his wallet.
We've heard so much about protecting information online, but what about offline?
First for you:
-Limit what personal information you may carry in your glove compartment
-Keep your personal information secure from co-workers or roommates
-Carry only the identification, credit and debit cards you need
-Leave your Social Security card at home
-Make a copy of your Medicare card and black out all but the last four digits on the copy. Carry the copy with you, unless you are going to use your card at the doctor's office.
First Coast News