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Success Stories

OYS success stories: Unemployment, trashed rental home

7:43 PM, Jan 17, 2014

The On Your Side team got answers and solutions for you on this Friday. Here are a couple ways we were able to help you

Getting answers for overbilled Georgia retiree

1:53 PM, Jan 15, 2014

Hundreds of retirees under Georgia's State Health Benefit Plan had an amount higher than the actual cost of their health premiums deducted from their accounts this month.

On Your Side: Attorney help, salon gift cards

7:21 PM, Jan 14, 2014

The On Your Side team was hard at work getting answers for you on Tuesday. Here's a small sample of who we were able to help today.

On Your Side: Getting answers from our phone bank

5:42 PM, Jan 13, 2014

The On Your Side team had a very successful phone bank last Friday. Monday, we are continuing to get answers for you.

Tonight: Call the On Your Side phone bank

9:22 AM, Jan 10, 2014

The On Your Side team is taking your questions, getting solutions and finding answers for you. It is the second Friday of the month and that means it's time for the monthly "First For You Friday" phone bank.

OYS Team tackles apartment carpet issues and the record expunge process

5:14 PM, Jan 9, 2014

The On Your Side team spent all of Thursday responding dozens of your questions and concerns.

OYS tackles potential chimney fire hazard concern

4:22 PM, Jan 8, 2014

The On Your Side team has made calls and is getting solutions for a viewer who said she is concerned about the adjacent chimney to her home.

On Your Side tackles unwanted phone calls and car conundrum

7:23 PM, Jan 7, 2014

The On Your Side team is tacking several issues on Tuesday.

Protecting your pipes during cold temperatures

6:30 PM, Jan 7, 2014

How do you protect your pipes during the Polar Vortex? An expert plumber guides you through it.

OYS tackles rampant rodent problem

7:52 PM, Jan 6, 2014

he On Your Side team is tackling your questions and issues on this Monday. Here is a sample of what we were able to provide and suggest:

On Your Side: Crime concern, suspected child abuse

1:08 PM, Jan 3, 2014

The On Your Side team fielded questions from as far away as Arkansas on a variety of topics. Here is the assistance we were able to provide.

On Your Side: How to spot a potential rent scam

4:26 PM, Jan 2, 2014

From wheelchair needs to potential rental scams, the On Your Side team got answers and solutions to your questions.

On Your Side: Altered pay stubs, wrongful termination

6:57 PM, Dec 31, 2013

It's New Year's Eve and as we prepare for 2014, the On Your Side team is helping you find answers to issues.

Answering questions on a denture dilemma, car concerns

2:28 PM, Dec 30, 2013

The On Your Side team is hard at work before the New Year, getting answers and providing direction for you.

Family gets help in bringing daughter's remains home

3:20 PM, Dec 24, 2013

The day the McCoy's story hit the airwaves, the Jacksonville Association of Firefighters stepped up to help.

OYS tackles an auto repair complaint, septic tank issue and help with finding a shelter

7:24 PM, Dec 20, 2013

The On Your Side team tackled several consumer issues for you, Dec. 20.

OYS investigates wrongful termination, child support and police complaint

4:52 PM, Dec 19, 2013

The On Your Side team was busy Thursday, providing answers to your concerns.

FCN spreads Holiday cheer with the On Your Side Random Acts of Holiday Giveaway

4:47 PM, Dec 18, 2013

We thought long and hard about how First Coast News could spread Holiday cheer throughout the First Coast.

On Your Side stories of succes: December 17

7:53 PM, Dec 17, 2013

Here are the stories of success for Tuesday December 17, 2013. We helped several people find answers when they reached out to the On Your Side team.

OYS Stories of Success: December 16, 2013

9:09 PM, Dec 16, 2013

It's the start of the week and that means a new group of stories of Success! 

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