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Gmail, Google Drive and Apps suffer partial outage

10:08 AM, Apr 17, 2013   |    comments
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Google is reporting "issues" with Gmail, Google Docs and Google Drive, but says very few of its customers are experiencing the trouble.

The search giant began posting notices to its Apps Status Dashboard early Wednesday morning, announcing that it was investigating problems with the Admin control panel, then with Google Mail, then Google Drive, and later, Google Documents, Spreadsheets and Presentations.

"This issue is affecting less than 0.007 percent of the Google Mail user base. The affected users are unable to access Google Mail," read a 9:09 a.m. ET update. Later that same hour, Google reported, "Google Mail service has already been restored for some users, and we expect a resolution for all users in the near future."

A new statement issued to NBC News reiterates the ongoing issues:

We are currently investigating issues with Gmail, Drive and Docs as well as the Google Apps Control Panel. We are providing more information and frequent updates through our Google Apps Status Dashboard, which you can find here.

We will post the root cause of the issue there when our teams have completed their investigation. In the meantime, for everyone who is affected, we apologize - we know you count on Google to work for you and we're working hard to restore normal operation for you.

Wilson Rothman , NBC News

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