HILLIARD, Fla. -- Somewhere on a rural one-lane dirt road, Brenda Karoly's life changed.
"I'm looking all over for my little Pomeranian; I called him Binky," said Karoly.
Binky has been in her family 14 years. She kept the original bill of sale and has enough pictures to fill a photo album.
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But now he is gone, his cremains in an urn. "The grieving is taking longer because of the way I've been treated," she said.
Karoly claims her pet was killed by a UPS driver making a delivery to her Hilliard home - a charge UPS denies.
"He's been delivering packages to me quite a while. I do not know his name," she said.
But Karoly said she remembers his words on Nov. 21 moments after he made a delivery at her address.
"I see the UPS coming back and he said, 'I just run over and killed your dog'. Those are his words," said Karoly.
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She reached out to the shipping company for compassion and found little. "UPS has ignored me," she said.
Karoly said while the driver apologized, she wants the company to cover the cost of Binky's cremation.
"This is like a child to me, my child is gone and I can't replace him," she said
Dan McMackin, a UPS spokesperson in Atlanta, said the Jacksonville office offered to pay for the cremation but it was declined. Karoly was unavailable to confirm the offer.
McMackin said in a statement:
"Our hearts go out to the Karoly's on the loss of their family pet. Our driver found the animal in the public road adjacent to the Karoly's driveway. He brought the animal back to Mrs. Karoly and attempted to console her. UPS does not feel that our driver struck the animal. We do not believe we are at fault in this incident."
Florida does not have an animal leash law statewide, but in Nassau County, where Karoly lives, there's a leash law which reduces UPS' liability.
The Nassau County Animal Control Service said the law states your animal must be confined at all times.
First Coast News