JACKSONVILLE, Fla. -- New technology has JTA bus riders seeing stars, the new STAR card employs a chip and is designed to make boarding easier and the bus system more efficient.
The change started this month with more than five thousand people having the bright yellow cards. The monthly charge using a SMART card is $50 for unlimited use and riders with a disability get a reduced fare of $30. What has not changed is that anyone over 60 years-old rides for free.
Anna Clark got her card on Tuesday and after using it for the first time was impressed.
"It worked fine. I was real pleased with it," said Clark.
Some riders have experienced problems with the chip card with the JTA admitting that has been one of the glitches.
"The driver was complaining about it not working," said Lori Dice who rides the bus daily.
Clinton Forbes who heads up mass transit for JTA says the transition to new technology has worked out just fine.
"It speeds up boarding, it is more efficient for our bus operators and it's more convenient for our customers to just tap and go," said Forbes.
Until the JTA installs readers for the STAR card the downtown Skyway Express is free. That is expected to last for the next 90 days.
First Coast News