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Is there a glitch in Florida's child support system?

6:33 PM, Jul 9, 2012   |    comments
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JACKSONVILLE, Fla. -- Trucking is Donnie Connolly's livelihood; losing his driver license will put him in the unemployment line.

He said the thought of it happening terrifies him.

"It started last year. They said they would fix it at the end of the year and it is still going on," said Connolly.

Connolly at one point got behind on his child support payments, but said that was in the past.

"I have been paying," he said, "I have the receipts. It comes out the second of every month."

So why did the Florida DMV suspend his driver's license on June 20, then reinstate it, only to threaten to suspend it again?

"They have a pending on my license that they're going to suspend it the 23rd of this month," said Connolly.

Connolly has received notices from the Florida Department of Revenue and the DMV and they have left him puzzled.

"The only thing they would tell me is there's a glitch in the system," he said.

Attorney Stefani Nolan of Kenny Leigh & Associates said she has heard that excuse before from her clients.

"This happens all the time," said Nolan.

Nolan feels the Department of Revenue has too much power and is  using its muscle to motivate deadbeats to pay.

"The department can suspend your license and levy your account without a personal notice," she said.

Nolan, an expert in family law, said unfortunately the burden is on the person receiving the notice to fix the problem.

"When you receive a letter, take it seriously, follow the instruction," said Nolan, "so your drivers license does not have to be suspended or your account levied."

Connolly's license is active for now. but he says every day on the job is a day of uncertainty. He feels if there is really a glitch in the system, the state needs to correct it.

"I just want to be left alone," said Nolan, "I pay my child support and I don't want to be hassled."

Renee Watters with the Department of Revenue said that there's no glitch in the system that she knew of. She said there are occasional problems.

"All cases are confidential," said Watters, "We will need a waiver of release to review his case."

Until then, Connolly will continue to pay his child support and hope that the state stops sending notices that his driver's license may be suspended. 

First Coast News

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