ST. AUGUSTINE, Fla. -- David wants a $408 cancellation fee removed from his last DirecTV bill.
He ordered satellite for his father's Georgia nursing home room. His father unfortunately passed away, but before that, David said Direct TV told him all he'd have to do is return the equipment and they might even credit his account.
A DirecTV customer service agent told us if David submits his father's death certificate, that fee will be waived.
First Coast News