JACKSONVILLE, Fla -- The Jacksonville Electric Authority (JEA) website has been hit by a Denial of Service attack, according to the Public Information Office of the JEA.
On Sunday, February 17 at approximately 12:00am, the JEA website, jea.com, was inundated with data as part of a Denial of Service attack, according to Gerri Boyce with the JEA Public Information Office. This attack has made the JEA website inoperable as well as JEA internet connectivity. Payments through JEA's automated phone system are also not working, and email to JEA are not being recieved, Ms. Boyce reported.
Payments through autopay, Winn-Dixie, the Tax Collector, JEA's downtown office and third-party locations are all being processed. JEA customer care employees are available to answer phones, however wait times may be longer than usual.
The JEA Public Information Office is reporting that they do not have an estimated day or time that their systems will be operational again. No further information has been provided by the JEA regarding suspects or persons claiming responsibility for this attack.
First Coast News will be following this story closely and will provide updates as they become available.
First Coast News