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OYS Team tackles apartment carpet issues and the record expunge process

5:14 PM, Jan 9, 2014   |    comments
Photo by the Associated Press
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JACKSONVILLE, Fla. -- The On Your Side team spent all of Thursday responding to dozens of your questions and concerns. Here is a sample of what we were able to help you with:

Carpet issues in an apartment

1) Martin said his rental apartment carpets are experiencing deterioration and is coming apart and decomposing.

"We are concerned that our health is being compromised," he said.

Martin says the landlord will change the carpets at the lease end, which is in May. He asked FCN how to find out if the carpet has mold, fungus or is hazardous.

FCN directed him to the Better Business Bureau's accredited business directory. There, you can find business that specialize in mildew inspection, removal and remediation.

Click here to be taken to the Better Business Bureau website.

Record expunged process

2) Taurus said he is trying to get his name and records expunged, but to no avail. FCN directed him to the Florida Attorney General's website.

Here are contact names and numbers directly from the website of the Florida Attorney General:

Switchboard: 850-414-3300

Citizens Services: 850-414-3990

Human Resources ADA Coordinator: 850-414-3900

Florida Relay/TDD: 800-955-8771

Florida Toll Free: 1-866-966-7226

Finding help with a lien

3) Desiree said she has been fighting with a local tax preparation office for the past few years about what she says is a lien against her husband which is preventing their family from moving forward.

FCN suggested she call the IRS' Tax Advocate Service or call their toll-free number at 1-877-777-4778. According to the IRS, it is a free service that helps taxpayers who have unresolved Federal tax problems.

First Coast News

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