JACKSONVILLE, Fla. -- It's an icky, stinky problem neighbors said is flowing right through an Arlington neighborhood.
Neighbors said they believe sewage is getting into their ditch. Now they are left looking for answers.
On Monday, dozens of residents around the mobile home park got a precautionary boil water notice from their private utility service.
The letter advises that all water used for drinking, cooking, making ice and brushing teeth or washing dishes be boiled.
The issue is not sitting well with some folks around the neighborhood.
"It smells like a bunch of dirty diapers," Shirley Campbell said.
She was talking about the ditch that runs between a neighboring apartment complex and through her mobile home park.
"This ditch water ends up in the St. John's River," Campbell said. "There's a lot of kids that roll around on the ground. My 8-year-old is one of them. My fear is is the ground contaminated with all the rain we've had."
JEA's spokeswoman Gerri Boyce said a JEA sewer troubleshooter went out Sunday morning and found a sanitary sewer overflow. Boyce said JEA's sewer lines were working properly and the issue was with the apartment complex sewer lines.
The apartment complex was notified, according to JEA.
FCN attempted to contact the apartment complex but did not get a response.
Campbell said she is not upset with the apartment complex.
"I want the problem fixed so that it doesn't happen again," Campbell.
City spokesperson, Aleizha Batson, said the city sent an Environmental Quality Division crew to investigate late Tuesday morning.
The crew is working to determine what happened.
Batson said there was no ongoing overflow at the property during the investigation.
Dana Bivins Brown with the City of Jacksonville's Environmental Quality Division said the investigator will write a report on the investigation.
Boyce said if you see what you think might be sewage, JEA at 665-6000.
For more information on how the City deals with sewage issues, check out the attached PDF
First Coast News